IT Department

Our Vision

Our vision is to enable the City to achieve its strategic goals and objectives, match technology to changing business needs, and promote a technology enabled community in which customers are connected and informed. 

Our Goal   

The goal of the Information Technology Department is to provide customers with superior information technology services and solutions so they can fulfill their commitment to making Lebanon the best place to work and live. 

Procurement

The IT department does not take direct sales calls. Vendors should register to receive City of Lebanon bid notifications. 

Responsibilities   

The IT department is tasked with supporting the technology-related needs of the City Staff. The IT staff is continually developing and maintaining an effective mobile environment that enables staff to meet the public's expectations for service. IT also seeks out opportunities for citizen interaction through technology and social media. 

The IT department staff support a wide array of computing needs within the City. From maintaining the back-end infrastructure, 24x7 support to our Fire and Police Departments, secure mobile users and several remote sites. The IT department works closely with other departments to ensure efficiency and effectiveness of their computing environments. IT also works with application vendors and support technicians that provide core software for City operations. 

The IT department is responsible for purchasing most of the computing resources for the City. This is accomplished mostly through the use of competitive bids. Cooperative purchasing is also used when appropriate.