Reading your Utility Bill


The sample below is what your new bill will look like, and it has explanations about the information provided in the bill.

SampleBillThumb.jpg

A.) How Do I Make My Payment?

Payment can be made in person, online, via mobile app, US mail, drop box or IVR (866-795-5935). Please be sure to return the top portion of the bill with your payment.


B.) Bar Graph(s)

This graph shows your kilowatt/gallon usage history for the past 13 months.


C.) What Have I Been Billed, What Do I Owe, and When Is It Due?

Any unpaid prior balance, a detailed list of services billed, and appropriate taxes are provided. The previous and present meter readings, along with the KWH usage are also shown for your information. The total amount due upon receipt of this bill is shown as well. If this amount is not paid by the penalty date indicated, a penalty will be added and the gross amount will be due. If this information does not match your records, please contact the Utilities Department by email at utilities@lebanonmo.org, or by phone at (417) 532-2345..


Other Questions?

Answers to other frequently asked questions can be found on the back of the bill.