Environmental Services Division

Providing Safe and Reliable Water & Wastewater Services

The City of Lebanon’s Environmental Services Division is responsible for providing clean drinking water, managing wastewater treatment, and maintaining the city’s stormwater systems. Our team works 24/7, year-round to ensure safe, high-quality water for residents, businesses, and industrial use.


Water System

Lebanon has been supplying clean water since 1929. Today, our water comes from seven deep wells and serves approximately 6,000 connections (around 14,000 customers) across 120 miles of water lines.

  • System capacity: Up to 5 million gallons per day (MGD)
  • Average daily use: 2.7 MGD
  • Peak daily use: Around 3 MGD
  • Storage capacity: 3 million gallons in five elevated storage towers

Wastewater System

The city operates and maintains approximately 120 miles (600,000 feet) of sanitary sewer lines, along with:

  • 2,500 manholes
  • 41 lift stations (pumps ranging from 2HP to 125HP)
  • Daily treatment of 2.4 MGD of wastewater

Lebanon’s wastewater system is divided into three watersheds:

  • Dry Auglaize
  • Goodwin Hollow
  • Cobb Creek

Our team follows strict state and federal regulations, sending quarterly reports to the Department of Natural Resources (DNR) to ensure compliance and safety.

What We Do

The Environmental Services Division is responsible for:

  • Delivering high-quality water for homes, businesses, and fire protection
  • Maintaining the wastewater system and treating sewage safely
  • Providing excellent customer service for water and sewer concerns
  • Inspecting the entire sewer collection system every five years
  • Performing system-wide cleaning, monitoring, and testing
  • Managing new connections to the city’s water and sewer systems
  • Inspecting all 41 lift stations three times a week
  • Maintaining easements to ensure access to pipelines


Water Quality & Sewer System Information

Learn more about Lebanon’s water system, quality reports, and sewer system:


Report Water or Sewer Issues

If you notice a water leak, sewer overflow, or other issue, call our 24/7 customer service hotline: (417) 322-9001. The Lebanon Police Department no longer takes utility calls, so please use this number for assistance.

The Environmental Services Division is committed to providing safe, clean water and reliable wastewater services to keep our community healthy and thriving.