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Posted on: November 1, 2020

RELEASE: 20-059 - Lebanon City Hall lobby temporarily closing

Media Release

 

CITY OF LEBANON COMMUNICATIONS OFFICE

POINT OF CONTACT: Derek Gean

RELEASE: 20-059

VOICE: 417.991.2310

EMAIL: dgean@lebanonmo.org

 

FOR IMMEDIATE RELEASE

 

Lebanon City Hall lobby temporarily closing

 

The Lebanon City Hall lobby will be temporarily closed to the public beginning Nov. 2 due to a potential COVID-19 exposure. 

 

The drive-thru will remain open from 8 a.m. to 5 p.m. Monday through Friday and we offer several options for customers needing to pay a utility bill.

 

Customers can:

 

•          Pay online by visiting www.lebanonmissouri.org and clicking "Pay Bills Online."

 

•          Pay 24/7 via our automated hotline, 866.795.5935 (you will need your account number and last payment amount for this option.)

 

•          Pay by credit card by calling Lebanon Utilities between the hours of 8 a.m. and 5 p.m. Call 417.532.2345 and our friendly customer service representatives will be glad to help.

 

•          Pay by regular mail by sending in payment along with the statement you receive in the mail. 

 

Although the drive-thru window will remain open, making an online or phone payment is currently the safest option.

 

While the lobby is closed, customers who need to connect or disconnect a utility service are asked to call (417) 532-2345 for instructions.

 

For customers needing assistance from the City Clerk’s Office, call the city hall help desk for instructions at (417) 532-2156.

 

The City of Lebanon will reevaluate this situation in the coming days to determine when our lobby will reopen. As always, we will remain committed to providing the best service for our customers and apologize for any inconvenience. 

 

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